Frequently Asked Questions
Answers to common questions about buying interactive displays, video conferencing, digital signage and AV solutions from SmartScreens.ae (part of Procure FZE) in the UAE. Still need help? Message us on WhatsApp, call +971 454 65041, or email info@procure.ae.
Frequently Asked Questions
How does pricing work at SmartScreens.ae?
Pricing is quote-based with a best-price guarantee. Send your requirement via the Request a Quote form, WhatsApp (wa.me/97145465041) or info@procure.ae and we return a procurement-ready quotation, including TRN VAT invoicing for UAE businesses and government.
Which brands do you supply?
SmartScreens.ae is a multi-brand AV reseller stocking 30+ brands across interactive flat panels, video conferencing, digital signage, video walls and kiosks — including BenQ, SMART, Promethean, CleverTouch, ViewSonic, MAXHUB and more — so you can compare options side by side on a single quote.
Do you deliver across the UAE and GCC?
Yes. We supply from our Dubai Silicon Oasis office across Dubai, Abu Dhabi, Sharjah and the wider GCC.
Can I get a demo before I buy?
Yes — we arrange a free on-site or virtual demonstration before you commit, so you can evaluate the product in your own environment.
Do you provide installation and warranty support?
Yes. We provide professional installation, manufacturer-backed warranty coverage and after-sales support throughout the UAE.
Do you support government and enterprise procurement?
Yes. We provide quotation and compliance documentation suited to enterprise and government procurement, including TRN VAT invoicing.
How do I request a quote?
Use the Request a Quote form on any product or collection page, message us on WhatsApp at wa.me/97145465041, or email info@procure.ae with your room list or requirement.
Is SmartScreens.ae part of Procure FZE?
Yes. SmartScreens.ae is part of Procure FZE (procure.ae), a UAE-based AV and IT solutions provider.